Violation Ticketing

Issue Violation Tickets in Seconds

From any web browser on any device — phone, tablet, or desktop. No dedicated hardware or driver installation required.

  • Choose WARNING or VIOLATION ticket type for every issuance
  • Select from property-specific violation categories with pre-set fine amounts
  • Add custom notes per ticket for unique situations
  • Print to a Zebra portable Bluetooth printer or any standard laser/inkjet
  • Every ticket is time-stamped and permanently linked to the vehicle record
  • Smart 3rd-warning escalation — if a vehicle receives a WARNING but already has 2 prior warnings for the same violation in 90 days, the system prompts staff to upgrade to a VIOLATION
  • Prior offense count printed directly on each ticket for context
  • Tickets include property name, contact information, and fine deadline
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Online Fine Collection

Residents Pay Online — Automatically

Eliminate the awkward chase for payment. A QR code on every ticket handles collection for you.

  • QR code auto-generated and printed on every VIOLATION ticket when Stripe is configured
  • Residents scan with any smartphone camera — no app download required
  • Secure Stripe payment page handles all card processing
  • Ticket status changes to PAID and closes automatically on payment
  • Manual payment recording for cash, check, or in-person card swipe
  • Supports Stripe (native), Square, and PayPal payment links
  • Intelligent payment reversal — processes refunds correctly per payment method (cash vs. card vs. online Stripe)
  • Full payment history modal per ticket
  • Role-based access to reversal functions
Visitor Management

Guest & Vendor Pass Management

Handle every type of visitor — from overnight guests to week-long contractors — with the right pass for the situation.

  • Staff issues 24-hour and 7-day guest passes from the Visitors tab
  • Resident self-service portal: no login required, validates apartment and permit number, issues 24-hour pass, provides PNG download
  • One active pass per apartment enforced automatically — staff can override with admin credentials
  • Vendor passes (31-day) for contractors and service workers — includes company name, phone, email
  • Vendor permit numbers prefixed VP- to distinguish from resident vehicles
  • All passes print as professional letter-size documents with property branding
  • Pass creation is logged in the audit trail
Towing Module

Full Towing Management

Document every tow with full detail and connect it to the vehicle's complete violation history.

  • Log every tow: plate, vehicle description, reason, towing company, date, and time
  • Link tow records to existing vehicle records for a unified case history
  • Manage up to 10 towing company contacts per property (name, phone, license)
  • Tow count displayed on vehicle search results for immediate awareness
  • Towing report: filter by date range and property, export to PDF
  • All tow activity logged in the tamper-proof audit log
Multi-Property

Manage Every Property From One Login

No juggling between separate systems. One login, unlimited properties, complete role-based isolation.

  • Superuser account manages all properties and all users
  • Admin accounts manage their assigned properties only
  • Staff accounts issue tickets and passes; limited settings access
  • Users only see vehicles, tickets, and reports from their assigned properties
  • Property-specific violation types, fine amounts, ticket footers, and tow deadlines
  • Property-specific contact information printed on every ticket
  • Unlimited properties and unlimited users — no additional charge per property or user
  • Duplicate vehicle detection and merge tool
  • CSV import and export per property
Audit Log

Tamper-Proof Audit Log — Every Action, Forever

If a resident disputes a ticket, you have timestamped, immutable documentation of every action ever taken in the system.

  • Every login attempt (success, failure, lockout) is recorded
  • Every vehicle add, edit, and delete is logged with username and timestamp
  • Every ticket creation, update, print, close, and dismiss is logged
  • All payment activity: manual, Stripe online, and payment reversals
  • All guest pass and vendor pass creation events
  • All property and user account changes
  • Cannot be edited or cleared — ever. Append-only by design
  • Filter by date range, action type, username, property, and plate number
  • Color-coded action badges for quick visual scanning
  • Export to PDF for legal or management documentation
Reporting Suite

Comprehensive Reports — Print or Export PDF

Five report types covering every aspect of your parking enforcement operation.

  • Financial Report: Revenue collected by property and date range
  • Tickets Report: Violation counts, ticket types, and status breakdown
  • Towing Report: Tow activity by property with summary cards
  • User Activity Report: Per-user totals for tickets issued, tows initiated, fines collected
  • Audit Log Report: Full system event trail with all filters
  • All reports: start/end date range pickers and optional property filter
  • All reports: Print button and Export PDF via jsPDF
Thermal Printing

Zebra Portable Bluetooth Printer Integration

Professional field-printed violation tickets in seconds. Works natively with Zebra portable Bluetooth printers — no print servers or drivers required. A Zebra portable Bluetooth printer is available for purchase separately.

  • Full native support for Zebra portable Bluetooth printer
  • Print directly from your browser over Wi-Fi or Bluetooth — no driver installation on Windows or Android
  • Your property logo is automatically converted to ZPL format and printed at the top of every ticket
  • Tickets include all vehicle info, violations, fine amount, tow deadline, and QR payment code
  • Printer RAM is automatically managed — no lockups or stalls after heavy print sessions
  • Pre-print job flush prevents stale job interference from halting the printer
  • Native Zebra QR code printed directly via ZPL (no external library or image rendering)
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iOS users: iPhones and iPads require a third-party app (such as Zebra's Printer Setup Utility or a compatible Bluetooth printing app) to send ZPL jobs to the printer, unless your Zebra model supports AirPrint or is MFi-certified. Windows, Android, and desktop browsers print directly with no additional software.
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Hardware: The Zebra portable Bluetooth printer is available for purchase separately. Contact us for hardware recommendations and purchasing assistance.

See All Features in Action — Free for 30 Days

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